Frequently Asked Questions

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Realis Authentic is an online store that sells a variety of products from trusted brands, as well as their own merchandise. They guarantee high quality and authentic products, and prioritize providing customers with a smooth shopping experience and excellent customer service.

For comprehensive information about Realis Authentic LLC, we invite you to explore our dedicated pages. Our General Information section provides valuable insights into essential topics such as Terms and Conditions, Shipping, Tracking and Costs, Privacy Policy, and more. These pages are designed to break down important details for your convenience. Additionally, our FAQ section addresses common inquiries and directs you to the relevant pages for further clarification. Together, these resources ensure a seamless and informed experience with us.

We may share your personal information with third parties in certain situations, in accordance with this Privacy Policy and applicable laws, See privacy policy

To contact the Realis Authentic Support Team for assistance, users can simply click on the "Contact Us" section located at the bottom of the page. This action will redirect them to a dedicated platform designed to address any concerns or inquiries you may have regarding Realis Authentic products or services. 

Realis Authentic offers high-quality products at affordable prices, making them accessible to customers. They sell popular products at market value and provide discounts, promotional deals, holiday sales for all consumers.  For our subscribed clientele we provide  exclusive promo codes.

We offer a wide range of products, including trading cards, merchandise from various brands, and exclusive items from our own line. Our trading card selection includes collectible card games, sports cards, and gaming cards. We ensure quality and authenticity by procuring products from reputable brands. We also have our own unique merchandise line. Our goal is to provide a premium shopping experience for collectors and enthusiasts.

Customers can choose their preferred shipping options at checkout and expect their items to be shipped promptly. Orders are processed within 1-3 days to minimize delivery delays. Different shipping choices, including standard, expedited, and express, are available to meet various customer needs. The company partners with reliable carriers to ensure packages are handled carefully and delivered on time. Transparent shipping processes allow customers to track their orders and receive updates, enhancing their shopping experience.

To access Realis Authentic's policy page, users can easily click on the "Return & Refund Policy" section located at the bottom of the page. This will direct them to a dedicated platform specifically designed to address any concerns or inquiries they may have regarding Realis Authentic products or services.

To initiate the exchange process, customers must contact customer support with sizing details and provide proof of purchase, such as tags attached and receipts, within 21 days. It is essential to confirm that the items being exchanged are in their original, undamaged state