Realis Authentic

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Privacy Policy

Privacy Policy for Realis Authentic
Updated & Effective July 2nd, 2025


Welcome to the Privacy Policy of Realis Authentic.
At Realis Authentic, we prioritize the privacy and security of your personal information. Our website is powered by GoDaddy Airo, and our online store is hosted by GoDaddy and their third-party partners. This Privacy Policy outlines the types of personal information we collect, how we use it, and how it may be disclosed when you interact with our website, services, or make a purchase on realisauthentic.com.


By visiting or using our site, or engaging with us in any capacity, you agree to the terms set forth in this Privacy Policy. We strongly encourage you to carefully read and understand this policy before using our website or services. If you do not agree with any of the terms outlined in this Privacy Policy, we kindly ask that you refrain from using our website, services, or providing any personal information to us.


In this Privacy Policy, the terms “you” and “your” refer to the individual user of our services, including customers, visitors to our website, or any other person whose information we collect in accordance with this Privacy Policy.

We value your trust and are committed to safeguarding your personal information. This Privacy Policy aims to give you a clear understanding of how your information is handled. If you have any questions or concerns about our practices or how your data is managed, please do not hesitate to contact us directly.


1. Information We Collect

At Realis Authentic, we respect your privacy and are committed to safeguarding your personal information. This section explains the types of information we collect when you interact with our website, use our services, or contact customer support. We collect information to improve your experience, fulfill orders, and comply with legal and regulatory requirements. We do not collect or store sensitive financial data, such as your credit card details, which are handled securely by our third-party payment processors.


Personal Information

When you visit our website, create an account, or make a purchase, you may voluntarily provide personal information. This includes, but is not limited to:

  • Full Name
  • Email Address
  • Mailing Address (Billing and Shipping)
  • Phone Number
  • Payment Information (such as payment method, payment confirmation, etc.)
  • Order Details (including the products you’ve purchased, purchase history, and related preferences)

This information allows us to process and fulfill your orders, provide customer support, and personalize your experience. By providing this information, you consent to our collection and use as described in this policy.

We do not sell, rent, or share your personal information with third parties except as outlined in this Privacy Policy.


Voluntary Information: Providing certain information (such as your name, contact information, and payment details) is necessary for completing purchases and accessing specific services. However, certain non-essential features may be available even if you choose not to provide specific details, though this may limit some functionalities (e.g., making a purchase without a billing address).


Customer Support Information

If you contact our customer support team, you may voluntarily provide additional details such as:

  • Full Name
  • Email Address
  • Phone Number
  • Details of the Inquiry/Issue
  • Order Information (e.g., order number, purchase date, product details)

Providing this information allows us to assist you more efficiently and respond to your inquiries or resolve any issues you may encounter. While this information is optional, it is important to note that failure to provide sufficient details may limit our ability to fully resolve your issue or respond effectively.

We may also request verification information to confirm your identity when processing returns, exchanges, or refunds.


Non-Personal Information

In addition to personal information, we may collect non-personal, aggregated data. This information helps us analyze trends, improve the website's performance, and enhance the user experience. The types of non-personal data we collect include:

  • IP Address: A unique identifier that helps us track site usage, troubleshoot issues, and analyze traffic patterns.
  • Browser Type and Version: Helps us optimize the website for compatibility with different browsers.
  • Operating System: Information on the system used to access our website (e.g., Windows, Mac, Linux, iOS, Android).
  • Device Information: Identifies whether you are accessing our website from a desktop, tablet, or mobile device, helping us optimize content for your viewing experience.
  • Usage Data: Includes information such as pages visited, time spent on the site, products viewed, and actions taken, such as clicks, purchases, or interactions with specific features.

This data is typically anonymized and used for internal purposes, such as improving website design, performance, and user engagement. This data may also be used to detect and prevent fraudulent activities and enhance security measures on our platform.


2. How We Use Your Information

At Realis Authentic, we are committed to safeguarding your privacy and ensuring that the information you share with us is used responsibly and in accordance with applicable privacy laws. The information we collect may be used for the following purposes:


To Provide You with the Products and Services You Request:

We utilize the information you provide, such as your name, billing information, shipping address, and payment details, to fulfill and deliver the products and services you have requested. This includes:

  • Processing orders, payment transactions, and providing customer support related to your purchases.
  • Managing your account and any subscription-based services you may sign up for.
  • Communicating with you regarding order status, delivery updates, or product availability. We will only use the information required to complete your transactions, and this data will not be used for other purposes unless otherwise specified.


To Enhance Our Website, Services, and Customer Experience:

We continually work to improve your shopping experience, which is why we analyze the information we collect to:

  • Optimize the website design, content, and functionality for a more intuitive and user-friendly experience.
  • Personalize your interactions with us by suggesting relevant products, offers, or promotions based on your preferences, browsing history, and previous interactions.
  • Identify and address issues with the website’s performance to ensure smooth navigation and quick access to products and services.
  • Test and improve the effectiveness of marketing campaigns, promotions, and content displayed on our website.


To Communicate Promotions, Offers, or Relevant Service Information:

With your consent (where required), we use your contact details to send you information about promotions, new products, updates to services, and other offers that may be of interest to you. Communications include:

  • Marketing emails, newsletters, exclusive discounts, and special offers.
  • Alerts about new product arrivals, limited-time sales, or seasonal promotions.
  • Information about upcoming events, features, or loyalty programs that may benefit you as a customer. You can opt out of receiving promotional messages at any time by using the unsubscribe link provided in every email or by contacting us directly.


To Comply with Legal, Regulatory, and Business Requirements:

We use your information to ensure that we meet our legal obligations and comply with relevant regulations, including:

  • Processing payments in accordance with financial regulations, tax laws, and anti-money laundering (AML) requirements.
  • Complying with laws related to consumer protection, data protection, and privacy.
  • Responding to lawful requests, including subpoenas, court orders, or regulatory inquiries.
  • Conducting audits to verify our compliance with internal policies and external regulations.
  • Addressing disputes, claims, or legal concerns that may arise during the course of business operations.

We may also retain certain information as required by law for record-keeping, compliance, or tax reporting purposes.


To Protect Our Rights, Prevent Fraud, and Ensure Security:

We use your personal information to protect both our customers and our business by:

  • Detecting and preventing fraudulent activities, unauthorized transactions, or other malicious activity on our website.
  • Safeguarding our intellectual property, products, and services from misuse or theft.
  • Ensuring that our website and online store remain secure from cyber threats, data breaches, or hacking attempts.
  • Enforcing our Terms and Conditions and this Privacy Policy, including taking appropriate legal action if violations or breaches occur. Given that our website is powered by GoDaddy Airo and our online store operates through GoDaddy and its third-party partners, we may share information with these trusted service providers to:
  • Process payments securely through GoDaddy’s payment processing platform or its associated third-party services.
  • Ensure the proper functioning of our online store, shipping logistics, and inventory management.
  • Conduct website analytics and advertising campaigns to improve customer targeting and communication.


We take great care to ensure that these third-party providers are bound by strict contractual agreements, which require them to handle your personal information in compliance with data protection laws and the same security measures that we implement.


Additional Legal Considerations:

  • Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, to comply with legal obligations, or as otherwise required by applicable laws. If we no longer need the data, it will be securely disposed of or anonymized.
  • International Transfers: If you are located outside of the United States, your personal information may be transferred, processed, and stored in countries with different privacy standards. By using our services, you consent to these international data transfers, which are handled in compliance with applicable laws and agreements.
  • Your Privacy Rights: Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or object to its processing. For more details on how to exercise these rights, please review our Privacy Rights section or contact us directly.
  • Security Measures: We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, as no system is completely secure, we cannot guarantee absolute security. By continuing to use our website and services, you acknowledge and accept these risks.


Conclusion:

By using our website and services, you consent to the collection, use, and processing of your information as outlined in this policy. We are dedicated to protecting your privacy and providing a secure, seamless experience. If you have any questions about how your information is used or need to exercise your privacy rights, please refer to the Contact Us section of this policy for assistance.


3. How We Disclose Personal Information

At Realis Authentic, we are committed to safeguarding your personal information. However, there are certain circumstances where it may be necessary for us to disclose your personal information to third parties in order to provide our services or comply with legal obligations. We disclose personal information in accordance with this Privacy Policy and applicable laws. The following outlines the specific scenarios in which we may share your personal information:


Service Providers:

We may disclose your personal information to trusted third-party vendors who provide essential services on our behalf. These service providers are contractually bound to safeguard your personal information and may include:

  • Payment Processors: To securely process payments for products or services through our online store, powered by GoDaddy and their third-party partners, including credit card companies and banking institutions.
  • IT and Website Management: For the technical support and management of our website hosted by GoDaddy Airo, including cloud storage, website security, and hosting services.
  • Customer Support Services: To respond to your inquiries, handle complaints, and provide other customer support-related functions. These services may include third-party platforms used to assist in communication, troubleshooting, or service tracking.
  • Data Analytics and Advertising: To improve our services and understand how users engage with our website. We may use third-party analytics providers (such as Google Analytics) to track website activity. These third parties may also help deliver targeted advertising based on your preferences.
  • Order Fulfillment and Shipping: To process and fulfill your orders, including sharing necessary information with third-party fulfillment or logistics providers for the delivery of your products.


We ensure that these third-party vendors are obligated to handle your information only for the purposes we specify and in accordance with applicable privacy laws.


Business and Marketing Partners:

We may share your personal information with business and marketing partners in the course of providing and improving services, including advertising, promotional activities, and other business collaborations. This may include:

  • Advertising and Promotional Partners: For purposes such as targeted advertising campaigns, promotions, or special offers that we believe may be of interest to you.
  • Business Collaborations: If we partner with other businesses to provide joint services or events, we may share relevant information to facilitate the cooperation.


These third-party partners are required to handle your personal information according to their own privacy policies, and we strongly encourage you to review those policies for further details.


With Your Consent:

We may disclose your personal information to third parties when you explicitly consent to such sharing. This includes:

  • Product Shipments and Third-Party Services: When you request shipping or services through third parties, we may need to share your contact and address details to fulfill such requests.
  • Social Media Integrations: If you choose to engage with social media features integrated into our website (e.g., sharing content or interacting with us on social media), certain information may be shared with those platforms.


You have the ability to opt-out or revoke your consent for such sharing at any time, where applicable.


Affiliates and Corporate Group:

We may share your information with entities within our corporate group or with affiliates to facilitate legitimate business purposes, including:

  • Internal Business Operations: For purposes such as customer service, marketing, and internal analytics that support business growth and provide you with better services.
  • Reorganization or Restructure: In the event of mergers, acquisitions, or asset sales, we may share your data as part of the transfer of business operations or to facilitate such transactions.


These affiliated entities are required to maintain the confidentiality and integrity of your personal data as set forth in this Privacy Policy.


Business Transactions and Legal Requirements:

In certain circumstances, we may be required to disclose your personal information in order to comply with legal obligations or protect the rights and interests of Realis Authentic, including:

  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, court orders, or legal processes such as responding to subpoenas, law enforcement requests, or other governmental inquiries.
  • Business Transactions: In the event of a merger, acquisition, sale of assets, or any other business transaction, we may transfer your personal information as part of the business assets being transferred. If this occurs, you will be notified and provided with an opportunity to opt-out of such disclosures.
  • Protection of Rights: To protect and defend the rights, property, or safety of Realis Authentic, its employees, customers, or third parties, including enforcing our Terms of Service and resolving disputes.


We will take appropriate steps to notify you of any significant business or legal event that involves the transfer of your personal information.

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4. Your Rights Regarding Personal Information

Depending on your location, including residents of the Commonwealth of Massachusetts, you may have specific rights regarding your personal information. These rights are outlined under applicable data protection laws, including the Massachusetts Data Privacy Law, the California Consumer Privacy Act (CCPA), and other relevant federal and state regulations. These rights may not be absolute, and we may decline your request in certain situations as permitted by law. Below is a detailed description of the rights you may have in relation to your personal information.


Right to Access / Know:

You have the right to request a detailed account of the personal information we hold about you. This includes the nature of the data, how it is used, the categories of third parties it is shared with, and the purposes for processing it. You may also request information on the source of the data if it was not provided directly by you. We will respond to such requests in a timely manner, subject to legal restrictions and business requirements.


Right to Delete:

You may request that we delete your personal information from our records. However, please be aware that there are certain exceptions where we may retain data, such as for compliance with legal obligations or for the establishment, exercise, or defense of legal claims. If we are unable to fulfill your deletion request due to these exceptions, we will inform you of the reasons.


Right to Correct:

You have the right to request the correction of any inaccurate, incomplete, or outdated personal information we hold about you. If we are unable to make the correction due to the nature of the data, we will provide a clear explanation of the reasons.


Right of Portability:

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. In some cases, you may request that we transfer this information directly to a third party, where technically feasible, in a secure manner that complies with applicable laws.


Restriction of Processing:

You may request the restriction of processing of your personal information under certain circumstances, such as when you contest the accuracy of your data, or when you object to processing on grounds that it is unlawful. We will limit the processing of your data while we evaluate the request and take appropriate action.


Withdrawal of Consent:

If we rely on your consent to process your personal information, you may withdraw that consent at any time, without affecting the lawfulness of processing based on consent prior to withdrawal. To withdraw your consent, you may contact us directly, or use the appropriate options provided in the communication channels.


Appeal:

If we deny your request to access, delete, correct, or restrict your data, you have the right to appeal this decision. To initiate an appeal, you can contact us through our provided communication channels. We will review the appeal and provide a response within the legally prescribed timeframes.


Managing Communication Preferences:

You can opt-out of promotional emails or marketing communications at any time by using the "unsubscribe" link provided in each email. Please note that opting out of marketing emails will not affect transactional or account-related communications, such as order confirmations, updates, or customer service inquiries.


Exercising Your Rights:

To exercise any of the rights described above, please follow the instructions on our website or contact us directly using the contact details below. Our website is powered by GoDaddy Airo, and our online store services are facilitated through GoDaddy and their third-party partners. By interacting with our website, you acknowledge that we may use GoDaddy's technology to process and store your requests in accordance with their privacy practices. We are committed to ensuring that your rights are honored, and will respond to your requests as quickly as possible and in accordance with applicable data protection laws.


Identity Verification:

To protect your privacy and security, we may require that you verify your identity before we process your request. This is to prevent unauthorized access to your personal information. If you wish to designate an authorized agent to make a request on your behalf, we will require proof of authorization, and we may also verify your identity directly. For security reasons, we may ask you to provide additional information to ensure the integrity of the request.


Non-Discrimination:

We will not discriminate against you for exercising any of your rights under applicable law. You will not be penalized in terms of service quality, product access, or any other benefit we provide for exercising your rights. However, please note that certain requests may affect your ability to use specific features or services if the data is necessary for us to fulfill our legal or contractual obligations.


Contact Information:

If you wish to exercise any of the rights described above, or if you have any questions about your data privacy, please contact us at:

Email: [SupportAssistance@realisauthentic.com]
Mailing Address:
Realis Authentic LLC
68 Harrison Ave Ste 605 #202609
Boston, MA 02111
Contact Us Page

We are committed to addressing all inquiries and requests in a timely manner, in full compliance with applicable data privacy laws, including those enforced within Massachusetts.


5. Security and Retention of Your Information

At Realis Authentic, we prioritize the security of your personal information. We adhere to industry-standard security practices to protect your data, including encryption, firewalls, and secure data storage. Our website is powered by GoDaddy Airo, which implements robust security protocols to safeguard against unauthorized access, alteration, or destruction of your data. However, it is important to note that no data transmission or storage system is entirely foolproof, and while we make reasonable efforts to protect your data, we cannot guarantee absolute security.


Data Security Measures:

  • Encryption: We use SSL (Secure Sockets Layer) encryption and other secure communication technologies to protect your personal information during data transmission between your browser and our servers.
  • Access Control: We restrict access to personal data to authorized personnel only, based on the need to know. This helps minimize the risk of data exposure.
  • Third-Party Service Providers: As mentioned, our online store and certain services are powered by GoDaddy Airo and their third-party partners. These partners are obligated to comply with data protection standards to ensure your information is secure. However, we cannot be held liable for third-party services over which we have no direct control.


Limitations of Security:

While we implement rigorous security practices, no system or method of data transmission is completely secure. We cannot guarantee the absolute security of any personal information provided to us, especially during the transmission process. Therefore, we advise that you refrain from using insecure methods of communication (e.g., email) to share highly sensitive information such as passwords or payment details.


Retention of Personal Information:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

  • Providing you with the services and products you request.
  • Complying with legal and regulatory obligations.
  • Resolving disputes, enforcing agreements, and protecting our legal rights.
  • Ensuring compliance with our internal policies and business practices.

In certain cases, we may retain your information for longer periods where required for legal or business purposes, such as tax or accounting records, or to comply with statutory retention requirements. Once your personal data is no longer required for these purposes, we will securely dispose of it or anonymize it, in accordance with applicable law.


Data Retention by Service Providers:

Our service providers, including GoDaddy Airo and other third-party partners, may retain your personal data for periods aligned with their own privacy policies and practices. We recommend reviewing GoDaddy's privacy and security policies to understand how your information is managed by them, as they may retain data to provide ongoing technical support or for legal compliance. We are not responsible for the security practices of third-party vendors over which we have no direct control.


Access and Control of Your Information:

While we take extensive measures to safeguard your information, we also provide you with the tools to control how your personal data is handled. You have the right to request access to, correction of, or deletion of your personal information in accordance with applicable law. Please refer to Section 4 (Your Rights Regarding Personal Information) for more details on how to exercise these rights.


Security Risks and Recommendations:

We urge you to protect your account by using strong, unique passwords and by regularly updating your login information. Additionally, please be cautious of phishing attempts or suspicious links, as these may pose a security risk to your personal data. We are not responsible for any damages resulting from unauthorized access or use of your account due to your failure to safeguard your login credentials.


6. Cookies

At Realis Authentic ("we," "our," or "us"), we use cookies to enhance your browsing experience and improve the functionality of our website and services. This practice is common across most websites, as cookies enable us to provide you with a seamless, efficient, and personalized experience. Cookies are small text files stored on your device when you visit our site. These files allow us to remember your preferences, track interactions, analyze data, and gather insights to refine and optimize our services.


By using our website, you agree to the use of cookies as described in this policy. You can manage or withdraw your consent at any time by adjusting your browser settings or using the options provided on our website.


Types of Cookies We Use

  1. Essential Cookies: These cookies are crucial for the operation of our website. Without them, key functions such as navigation, secure login, and access to shopping cart or user account features would not work. Essential cookies ensure that you can move around the site and use its features effectively.
  2. Analytics and Performance Cookies: These cookies allow us to collect information on how visitors use our site, such as which pages are visited most frequently, and how users interact with content. The insights derived from these cookies help us improve our website’s performance, optimize functionality, and enhance the user experience. All data collected is anonymized to maintain your privacy.
  3. Functional and Preference Cookies: These cookies enable the website to remember choices you make, such as language preferences, region, or login details, in order to personalize your experience and provide tailored content on subsequent visits.
  4. Third-Party Cookies: In some instances, we may allow third-party service providers to place cookies on our website to support services such as personalized content, product recommendations, targeted advertising, or analytics. These third parties, which may include our advertising or social media partners, may use cookies to track your online behavior across different sites and platforms. You can review these third-party privacy policies to understand how they collect and use your data.
    • Advertising Cookies: We may share certain information with advertising partners to serve targeted ads across different platforms. This data may include information about your preferences or past interactions with our site. Advertising cookies are used to help us offer more relevant advertisements.
    • Social Media Cookies: If you engage with social media features, such as sharing content from our website, social media cookies may be used by those platforms to track your interactions.


GoDaddy’s Cookie Policy

Our website is powered by GoDaddy Airo, which may also use cookies to optimize the performance and functionality of our online store. To understand how GoDaddy uses cookies and handles your data, please refer to GoDaddy’s Cookie Policy.


Managing Your Cookie Preferences

Upon visiting our website, you will be presented with the option to accept or decline cookies. By accepting cookies, you consent to the use of cookies as outlined in this policy. You have the option to manage your cookie preferences at any time.


  • Browser Settings: Most web browsers automatically accept cookies, but you have the ability to modify your browser settings to block or delete cookies. However, blocking or disabling cookies may interfere with essential website features such as the shopping cart, user login, or personalized content. Each browser is different, so check your browser’s help section for guidance on how to adjust your cookie settings.
  • Third-Party Cookies: Blocking or deleting cookies may not completely prevent the sharing of data with third-party services, such as advertising networks or analytics providers. To learn more about how third parties use cookies and manage them, review the privacy and cookie policies of those providers.


Legal Disclaimer and Data Sharing

By continuing to use our website, you consent to the use of cookies as outlined in this policy. Realis Authentic is committed to using cookies in compliance with applicable data protection laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other relevant regulations where applicable.


However, Realis Authentic is not responsible for the data collection and use practices of third-party services. To understand how third-party cookies are used and how you can manage your preferences, we encourage you to review the respective privacy and cookie policies of these third parties.


Your Rights

Under applicable data protection laws, including the CCPA and GDPR, you may have certain rights regarding your personal data collected via cookies. These rights may include:

  • Right to Access: You have the right to request details about the personal information we collect through cookies, including how it is used and shared.
  • Right to Correct: You may request corrections to any inaccurate personal data that we hold about you.
  • Right to Deletion: You may request that we delete personal data we have collected through cookies, subject to legal obligations or contractual requirements.
  • Right to Object: You may object to the use of cookies under certain conditions, particularly for marketing or profiling purposes.
  • Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

For more information on how to exercise your rights, please refer to Section 4 of our Privacy Policy.


To exercise any of these rights, or if you have concerns about the cookies we use, please contact us at SupportAssistance@RealisAuthentic.com. We are committed to responding to your requests promptly and in accordance with applicable data protection laws.


7. Third-Party Websites and Links

Our website may contain links to third-party websites or services that are not operated or controlled by Realis Authentic. These links are provided for your convenience and reference only. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.


Privacy and Security of Third-Party Websites

We encourage you to review the privacy policies, security practices, and terms and conditions of any third-party websites or services that you visit through links on our site. Each website or service may have its own privacy practices, and we are not responsible for the information you provide to these third parties or how they use it.


Realis Authentic is not responsible for the content, privacy policies, security, or data practices of any third-party websites. We disclaim any liability for any damages or issues arising from your use of these third-party websites or services.


Social Media and Publicly Accessible Platforms

Please be aware that any information you share on public or semi-public platforms, such as social media sites (e.g., Facebook, Instagram, Twitter), may be accessible by other users. This information can be viewed, shared, and used by others, both within and outside of the platforms or services. Realis Authentic cannot control or limit how your information is used once it is posted to these platforms.


We recommend exercising caution when sharing personal or sensitive information on social media or other public platforms, as they may not offer the same level of privacy and security as our website.


No Endorsement of Third-Party Content

The inclusion of third-party links on our website does not imply endorsement, sponsorship, or affiliation with the linked website or its operators, unless explicitly stated. We do not guarantee, endorse, or take responsibility for the accuracy, legality, or quality of the content on third-party sites. Your use of third-party websites is at your own risk.


Liability Disclaimer

Realis Authentic shall not be liable for any loss, damage, or inconvenience caused by your use of any third-party websites or services linked to our website. This includes, but is not limited to, any direct or indirect damages arising from data breaches, security vulnerabilities, or loss of personal information while interacting with third-party sites.


By using our website, you acknowledge and agree that we are not responsible for any content, transactions, or actions that occur on third-party websites or services linked from our site.


8. Children’s Data

At Realis Authentic, we are committed to protecting the privacy of children who use our services. Our services and website are not intended for use by individuals under the age of 18, and we do not knowingly collect, request, or retain personal information from children under the age of 18.


Collection of Children's Personal Information

We do not intentionally collect or solicit personal information from children. If we discover that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete that information as quickly as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at our Contact Us page. Upon notification, we will promptly take necessary actions to delete the information.


Parental Consent

If we decide to offer services directly to children, we will comply with applicable laws, such as the Children’s Online Privacy Protection Act (COPPA) in the United States, by obtaining verifiable parental consent before collecting or using any personal information from children. As of the effective date of this Privacy Policy, we do not knowingly request or collect such consent, as we do not offer services to children.


No Sale or Sharing of Children’s Data

In accordance with applicable privacy laws, we do not "sell" or "share" (as defined under the California Consumer Privacy Act, CCPA, or any other applicable laws) the personal information of individuals under 18 years old. We understand the importance of safeguarding the privacy of minors, and we are committed to complying with all legal requirements surrounding the collection, use, and disclosure of children's personal data.


Legal Compliance

Realis Authentic is committed to complying with all applicable privacy laws and regulations, including but not limited to the Children’s Online Privacy Protection Act (COPPA) in the United States and similar regulations in other jurisdictions.


We take privacy and data protection seriously and will continue to monitor and adjust our practices as necessary to ensure the security and confidentiality of all data we collect.


What Parents and Guardians Can Do

If you are a parent or guardian, you can take the following steps to help protect your child's privacy:

  • Review the Privacy Policy: Familiarize yourself with how we handle personal data and the rights you have under applicable laws.
  • Contact Us for Deletion Requests: If you believe your child has shared their information with us, please contact us to ensure it is deleted promptly.
  • Monitor Online Activity: We recommend that parents and guardians actively monitor their children’s online activities to ensure they are not disclosing personal information to websites or services that are not appropriate for children.


By using our website and services, you acknowledge that you are over the age of 18, or that you have obtained the necessary consent from a parent or guardian if you are under 18. Realis Authentic is not liable for any data collected from children under 18 years of age if the collection occurred despite our efforts to prevent it.


9. Changes to This Privacy Policy

At Realis Authentic, we are committed to maintaining transparency and ensuring that you are informed about how we collect, use, and protect your personal information. As part of our ongoing commitment to privacy, we may update or modify this Privacy Policy from time to time.


Right to Modify the Privacy Policy

We reserve the right to update, modify, or amend this Privacy Policy at our sole discretion. Any changes to this policy will be reflected on this page, with the updated revision date noted at the top of the policy. It is important to note that we may make changes to the policy without prior notice, although we will always post any updates here.


Notification of Changes

If we make material changes to how we collect, use, or share your personal information, we will notify you in accordance with applicable legal requirements. This may include placing a prominent notice on our website, sending a notification to the email address associated with your account (if applicable), or using other methods deemed appropriate under applicable laws. By continuing to use our website or services after such updates are posted, you consent to the revised terms of this Privacy Policy.


Reviewing the Privacy Policy

We strongly encourage you to periodically review this Privacy Policy to ensure that you are aware of any updates. Your continued use of our website, products, and services following any changes to this policy will be deemed as your acceptance of those changes.


Legal Compliance

In the event of any changes to the Privacy Policy, we will ensure that such changes comply with applicable privacy laws and regulations, including but not limited to the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and any other relevant data protection laws, based on your location.


Retention of Previous Policies

In the case of significant amendments to this Privacy Policy, we may archive prior versions of the policy for reference. This ensures that we can demonstrate compliance with privacy regulations and provide clarity on the specific terms in effect at any given time.


Your Rights in the Event of Changes

You have the right to withdraw your consent to the revised Privacy Policy if you do not agree with the updates. In such cases, please contact us immediately, and we will provide you with instructions on how to manage your data. However, please note that some data processing may still be required to fulfill obligations such as legal compliance, security, or contractual obligations.


10. Hosting and Data Storage

Within the United States and International Users

Our website is powered by GoDaddy Airo and is hosted through GoDaddy’s secure servers. As such, all personal information submitted on our website, including but not limited to contact details, billing information, and browsing data, is stored on GoDaddy's servers, which are located in secure data centers. GoDaddy employs significant technical, physical, and administrative measures to protect your data. However, please note that your personal information is ultimately stored through GoDaddy’s infrastructure, and any interaction with our website involves data being processed and stored by GoDaddy.


Data Security and Privacy Practices
GoDaddy is a third-party service provider, and while we ensure that GoDaddy maintains strong data security practices, it is important to understand that the Company is not directly responsible for GoDaddy’s data handling practices. GoDaddy’s privacy and security measures are subject to their own privacy policy and terms of service, which govern their treatment of your data. You can review GoDaddy’s privacy policy and terms of service directly on their website to understand how they collect, process, and store your personal data.


We encourage all users, whether in the United States or international, to familiarize themselves with GoDaddy’s data protection measures by visiting their privacy policy, as these terms apply to the data handling and storage practices of GoDaddy.


International Data Transfer
If you are accessing our website from outside the United States, please be aware that your personal data may be transferred to and stored on servers located in the United States, which may have different data protection laws than those in your country of residence. By using our website, you consent to the transfer of your personal data to the United States and acknowledge that your data will be governed by U.S. data protection laws.


Your Rights Regarding Your Personal Data
If you have any concerns or questions about how your personal data is handled, or if you would like to exercise your rights regarding access, correction, deletion, or updates to your data, please do not hesitate to contact us directly. We will respond to your inquiries and requests in accordance with applicable privacy laws and regulations. If you are an international user, please note that your rights to access or delete your data may vary depending on the jurisdiction you reside in.

Contact Us

At Realis Authentic, we are committed to addressing any questions or concerns you may have regarding our Privacy Policy or your experience with our services. Your privacy and satisfaction are our top priority, and we aim to provide you with clear, timely, and efficient assistance.


Questions or Concerns About Our Privacy Policy

If you have any inquiries related to this Privacy Policy or would like to exercise any of your data protection rights (as detailed in this policy), please contact us at:

  • Email: SupportAssistance@RealisAuthentic.com

Our dedicated customer support team aims to respond to all email inquiries within 2-3 business days. Please provide as much detail as possible (e.g., order number, tracking number, or a description of the issue) to help us address your inquiry efficiently.


Direct Inquiry Submission via Website

For your convenience, we have a Contact Us page on our website, allowing you to submit inquiries, feedback, or concerns directly through a streamlined form. This ensures that your message is automatically routed to the relevant department, expediting the resolution process. To access this page, please visit Contact Us.


Mailing Address for Physical Correspondence

If you prefer to send physical mail, including documents or returns, you can reach us at the following address:

Realis Authentic LLC
68 Harrison Ave Ste 605 #202609
Boston, MA 02111
United States

Please note that physical mail may take longer to process. For faster communication, we encourage you to use email or the website’s contact form.


Response Time for Inquiries

While we strive to respond to all inquiries within 2-3 business days, response times may vary depending on the nature and complexity of your request. We appreciate your patience and understanding.


Legal Compliance and Data Security

We take your privacy seriously. In accordance with applicable privacy laws, such as the California Consumer Privacy Act (CCPA) and General Data Protection Regulation (GDPR), we are committed to responding to your requests promptly and in compliance with all applicable legal requirements. If you wish to exercise your rights under these laws (such as accessing, deleting, or correcting your personal information), please refer to our Privacy Policy for more information on how to submit your request.


Data Protection and Security Measures

To protect your personal information, we have implemented industry-standard security measures. For inquiries related to your personal data or to raise a concern about the security of your data, please contact us via email. We will investigate all such matters and ensure that your concerns are handled in compliance with the highest data protection standards.


Consent and Agreement

By using our website and services, you acknowledge and agree to the terms outlined in this Privacy Policy. Should you require additional information or have concerns about how we handle your personal data, feel free to reach out to us through the contact methods outlined above.

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